{"id":3677,"date":"2026-09-05T16:08:46","date_gmt":"2026-09-05T16:08:46","guid":{"rendered":"https:\/\/integrativehealthclinic.care\/complaints-procedure\/"},"modified":"2026-09-30T19:01:55","modified_gmt":"2026-09-30T19:01:55","slug":"klachtenprocedure","status":"publish","type":"page","link":"https:\/\/integrativehealthclinic.care\/nl\/complaints-procedure\/","title":{"rendered":"Klachtenprocedure"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3677\" class=\"elementor elementor-3677\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-962b1e8d e-con-full e-flex e-con e-parent\" data-id=\"962b1e8d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-56247fcd e-flex e-con-boxed e-con e-child\" data-id=\"56247fcd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-244595dd elementor-widget elementor-widget-text-editor\" data-id=\"244595dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pati\u00ebntenzorg<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6aeb5ba3 elementor-widget elementor-widget-heading\" data-id=\"6aeb5ba3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Klachten <em style=\"color:#A5854F;font-style:italic\">Procedure<\/em><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36bd9290 elementor-widget elementor-widget-text-editor\" data-id=\"36bd9290\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Hoe u een klacht kunt indienen over uw zorg bij Integrative Health Clinic Amsterdam \u2014 stap voor stap, in overeenstemming met de Nederlandse Wkkgz en de normen van mijn beroepsverenigingen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8712e7ca elementor-widget elementor-widget-text-editor\" data-id=\"8712e7ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Laatst bijgewerkt: mei 2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12fb9c40 e-con-full e-flex e-con e-child\" data-id=\"12fb9c40\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72afaba4 elementor-widget elementor-widget-heading\" data-id=\"72afaba4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Beroepsvereniging<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33a0d12c elementor-widget elementor-widget-text-editor\" data-id=\"33a0d12c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Als gezondheidsprofessional is deze praktijk aangesloten bij de NVVM, VBAG en RBCZ.<\/p><p>Deze beroepsorganisaties reguleren het tuchtrecht, de klachtenprocedures en de beroepsethiek.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65d28610 elementor-widget elementor-widget-heading\" data-id=\"65d28610\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Stap \u00e9\u00e9n: Directe discussie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dae963a elementor-widget elementor-widget-text-editor\" data-id=\"6dae963a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Als u een klacht heeft over uw behandeling, zal ik deze eerst proberen samen op te lossen door middel van een direct gesprek en\/of behandeling.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4f8e684 elementor-widget elementor-widget-heading\" data-id=\"b4f8e684\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Onafhankelijke ondersteuning bij klachten<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf7c91b9 elementor-widget elementor-widget-text-editor\" data-id=\"cf7c91b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Als een directe oplossing niet mogelijk is, kunt u een onafhankelijke klachtenfunctionaris inschakelen. Deze persoon kan u helpen bij het formuleren van uw klacht, het aanpakken van ontevredenheid en het toewerken naar een oplossing. De therapeut heeft het recht om hiervan op de hoogte te worden gesteld wanneer deze stap wordt gezet.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4d01206 elementor-widget elementor-widget-heading\" data-id=\"d4d01206\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Aangesloten Klachtenfunctionaris<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01e64e2d elementor-widget elementor-widget-text-editor\" data-id=\"01e64e2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Deze praktijk is aangesloten bij de op de website vermelde klachtenfunctionaris. <a href=\"https:\/\/vbag.nl\/klachten-en-geschillen\/\" target=\"_blank\" rel=\"noopener\" style=\"color:#A5854F;border-bottom:1px solid #D8CDB6;text-decoration:none;\">VBAG<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e462b2b8 elementor-widget elementor-widget-heading\" data-id=\"e462b2b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Meer informatie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-883122d6 elementor-widget elementor-widget-text-editor\" data-id=\"883122d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Voor alle details over de klachten- en geschillenprocedure kunt u terecht op de website van de \u201cVereniging ter Bevordering van Alternatieve Geneeswijze\u201d <a style=\"color: #a5854f; border-bottom: 1px solid #D8CDB6; text-decoration: none;\" href=\"https:\/\/vbag.nl\/klachten-en-geschillen\/\" target=\"_blank\" rel=\"noopener\">VBAG<\/a>.<\/p><p><blockquote class=\"wp-embedded-content\" data-secret=\"INreuMmn7w\"><a href=\"https:\/\/vbag.nl\/klachten-en-geschillen\/\" target=\"_blank\" rel=\"noopener\">Klachten en geschillen<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"\u201cKlachten en geschillen \u2014 VBAG\" src=\"https:\/\/vbag.nl\/klachten-en-geschillen\/embed\/#?secret=Nr5pInAtt5#?secret=INreuMmn7w\" data-secret=\"INreuMmn7w\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-420f4d6b e-con-full e-flex e-con e-child\" data-id=\"420f4d6b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d0567dd elementor-widget elementor-widget-text-editor\" data-id=\"8d0567dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Vragen over deze klachtenprocedure? Neem dan direct contact met mij op.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d52600e0 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"d52600e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/nl\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Patient Care Complaints Procedure How to raise a concern about your care at Integrative Health Clinic Amsterdam \u2014 step by step, in line with the Dutch Wkkgz and the standards of my professional associations. Last updated: May 2026 1. Professional Affiliation As a Health Practitioner this practice is affiliated with the NVVM, VBAG, and RBCZ. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3677","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/integrativehealthclinic.care\/nl\/wp-json\/wp\/v2\/pages\/3677","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/integrativehealthclinic.care\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/integrativehealthclinic.care\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/integrativehealthclinic.care\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/integrativehealthclinic.care\/nl\/wp-json\/wp\/v2\/comments?post=3677"}],"version-history":[{"count":21,"href":"https:\/\/integrativehealthclinic.care\/nl\/wp-json\/wp\/v2\/pages\/3677\/revisions"}],"predecessor-version":[{"id":5838,"href":"https:\/\/integrativehealthclinic.care\/nl\/wp-json\/wp\/v2\/pages\/3677\/revisions\/5838"}],"wp:attachment":[{"href":"https:\/\/integrativehealthclinic.care\/nl\/wp-json\/wp\/v2\/media?parent=3677"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}